Riada Resourcing

Phone Number: 02870326600
Email: info@riadaresourcing.com
Web: www.riadaresourcing.com

Job description

Join Mid and East Antrim Borough Council in Ballymena as a Business Systems Officer and support the development and management of business systems within the Council’s ICT Services team. In this role, you will play a key part in ensuring systems operate effectively to support service delivery. About the role: £21.65 per hour 37 hours per week Monday - Friday Based in Ballymena Temporary post initially for 3 months Please note closing date for this position is Friday 1st May however you can register your interest for other current and future Council opportunities by applying today

Responsibilities

• Project management: Responsible for the project management and delivery of the relevant ICT projects as directed.
• Systems Maintenance and Support: Assist in the maintaining, troubleshooting, and supporting various business support systems, including the ERP system.
• Raise tickets and implement advice from the ERP support provider to address system-related issues.
• Business Process Improvement: Participate in identifying opportunities for process improvements, contributing ideas, and assisting in implementing solutions to enhance operations.
• System Upgrades and Implementation: Work alongside the Business Systems Manager to evaluate, plan, schedule, track progress, and implement system upgrades, configurations or new system implementations.
• Data Analysis and Reporting: Analyse data from systems to generate insights and produce accurate customised reports for users of the system.
• Gather requirements from users of the system and assist in developing and designing reports that meet their needs.
• Training and Development: Support in developing and delivering training programmes to staff on the use of business support systems and processes.

Skills and Qualifications

Essential Skills

• Have a degree or post graduate qualification in any discipline, and can demonstrate 2 years' experience in the areas below.
• OR: can demonstrate 4 years' experience in the areas below.
• Managing and monitoring information technology projects and delivering complex information systems to meet corporate priorities, improve customer access and deliver improvements.
• Developing and managing training programmes to support the delivery and implementation of business systems.
• Experience of working effectively with a range of internal and external stakeholders to establish, maintain and support the delivery of organisational outcomes.
• A full current UK driving licence and access to a vehicle, or access to suitable transport to carry out the duties of the role.