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Job description

As a member of the Services Administration team, the postholder will provide professional, comprehensive and efficient administrative support to the organisation and specifically to client facing Departments. The post holder will be responsible for booking clinical appointments using an electronic booking system and liaising with clients over email and telephone.

Responsibilities

• The post holder will be responsible for general administrative duties including preparing and issuing letters, answering emails, filing, photocopying and scanning.
• Please see job description for full list of responsibilities.

Skills and Qualifications

Essential Skills

• Have 4 GCSE’s at Grades A-C to include Maths and English (or equivalent qualification) and 1 year's paid administrative / clerical experience (to include telephone contact).
• (Consideration will be given to applicants who do not possess the essential qualifications above but who can demonstrate a minimum of 2 years paid administrative / clerical experience (to include telephone contact)
• Administrative / clerical experience is defined as experience in an office-based environment to include general administrative tasks, diary management, dealing with enquiries, word processing, co-ordinating meetings and taking notes at meetings.

Desirable Skills

• Experience of dealing with distressed callers.
• Experience in minute taking.
• Experience in managing appointments, referrals, and client correspondence.

Further Information

Please see PRRT website for the full candidate information pack and application form. Completed application forms must be submitted either by email or post no later than 12 noon on Monday 18th May 2026. Please note CV's will not be accepted. If you have any queries please contact Human Resources by email: recruitment@prrt.org or telephone 028 9042 7788. Please retain a copy of the candidate information pack for your reference throughout the selection process.