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Job description

Join the team at the Northern Ireland Housing Executive in Enniskillen as a Patch Manager and provide a customer-oriented housing management service, with a strong focus on preventing homelessness across a designated area.

Responsibilities

• Tenancy management & sustainment.
• Tenancy termination & management of Housing Executive empty properties (voids)
• Tenancy management of existing and new tenancies.
• Secure tenants seeking to transfer to other social housing.
• Succession, assignment, joint tenancy & direct exchange applications.
• Income collection and rent account management.
• Community involvement, community cohesion and community safety.
• Liaison with the Housing Executive's leasehold unit regarding leaseholders within the patch.

Skills and Qualifications

Essential Skills

• Level 6 qualification with a minimum of 1 years relevant experience OR Level 5 qualification with 2 years relevant experience OR Can demonstrate equivalent continuing professional development/experiential learning and 3 years relevant experience.
• Strong communication and relationship-building skills to work with diverse tenants and stakeholders.
• Relevant experience is working in a customer focused environment / social services background.
• IT/ Microsoft Office Proficiency: Intermediate.
• A full current driving licence and access to a form of transport.
• As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.

Further Information

About the role: £16.90 per hour Monday - Friday, (9:00am - 5:00pm) 37 hours per week Holidays: 35 days pro rata Duration: Temporary, ongoing Public Sector Please note closing date for this vacancy is by 12 noon on 22nd May 2026 - however you can register your interest for other upcoming vacancies by applying today