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Job description

Filor Court and Conway Walk provide supported housing for adults living with mental ill health, and addiction. With 41 self-contained flats and a culturally diverse team and resident community, this is a vibrant, complex, and rewarding service to work in. You’ll play a central role in supporting individuals to live independently, make empowered decisions, and take pride in their own space and life goals.

Responsibilities

• Develop and maintain a trusting and professional relationship with the people who use our services and act in a supportive and empathetic manner towards them.
• Contribute to and help maintain a harmonious and therapeutic environment.
• Support the people who use our services to manage their mental health, physical health and wellbeing through the development, implementation and monitoring of individual wellbeing and safety management plans.
• Actively encourage the involvement of the people who use our services in all aspects of decision-making, be sensitive and seek solutions to difficulties encountered by the people who use our services.
• Deliver care and support within the context of a social inclusion and recovery approach which is designed to work with people to find and maintain hope, re-establish a positive identity, build a meaningful life and take responsibility and control.

Skills and Qualifications

Essential Skills

• To be flexible and work such hours as required by the post in order to meet the needs of the service.
• A full current driving licence and access to a car. Business insurance will be a requirement of this post. Consideration will be given to alternative travelling proposals in respect of applicants with a disability who cannot hold a licence.
• Be educated to QCF/NVQ Level 2, or equivalent, in a related subject e.g. Care and 6 months paid experience supporting people within a health and social care setting. OR
• A minimum of 12 months paid experience supporting people within a health and social care setting.
• Have proven experience of motivating, supporting and mentoring Service Users.
• Experience of maintaining service user and agency records.
• Working knowledge of using IT systems.