D. G. Green & Sons Limited

Employer Location: County Antrim
Phone Number: 07731437788
Email: richard@dggreenandsons.co.uk
Web: www.dggreenandsons.co.uk

Job description

D G Green & Sons Limited are one of the leading Facilities Management, Building and Civil Engineering Contractors working throughout Northern Ireland. We are seeking to recruit a Facilities Administrator to join the D G Green & Sons Limited Facilities Management Division.

Responsibilities

• Support with all administrative tasks
• Provide a helpdesk function to ensure customers have a point of contact
• Raising new work on the system and closing down work orders
• Monitoring various inboxes- responding to queries and prioritising in order of urgency
• Document Control to Company ISO Standards: Quality; 9001 & Environmental; 14001
• Ensuring visits are booked with clients and accesses to the site are arranged
• Manage paperwork and filing
• To raise Reactive, Response, PPM and scheduled job requests/jobs on system
• Respond to helpdesk emails within a timely fashion
• Reporting of Health and Safety issues to Management
• Management of Trades, Sub-contractors, General Labourers and On-site staff
• Provide support to the Facilities Management and Maintenance team on the raising and closing of Reactive, Response, PPM and Scheduled job requests within the D. G. Green & Sons Ltd helpdesk

Skills and Qualifications

Essential Skills

• 2 years minimum experience of working in a busy help desk primarily on in-house manual systems
• Knowledge of facilities processes
• General Building, Building Fabric, Mechanical or Electrical Knowledge
• Excellent communication skills
• Use of own initiative
• Awareness of facilities disciplines to allow effective allocation of work order
• High calibre IT skills and presentation capability
• Proficient in all Microsoft Packages such as Excel, Word and Outlook
• Able to prioritise large volumes of work effectively and efficiently
• A keen for eye for detail with good organisation skills

Desirable Skills

• Candidate must come from a Building, Facilities, Mechanical or Electrical discipline