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Job description

The job holder will be performing administrative duties and providing support to the line manager as required.

Responsibilities

• Face to face customer care, phone telephone call handling, effective computerised & manual record keeping & an ability to progress multiple task in an organised & effective way.
• Depending on department: Support the organisation & delivery of courses or events for participants, support the collection of levy from construction employers, and/or support the processing of grants for the construction industry.

Skills and Qualifications

Essential Skills

• At least 5 GCSEs Grade C or above (incl English Language) or equivalent AND at least 1 years relevant work experience gained within the last 3 years OR at least 2 years relevant work experience gained within the last 5 years.
• Capable of using a range of computer systems including Microsoft word, excel and outlook.
• Effective communicator with ability to forge effective working relationships.
• Effective in managing time and prioritising workload.

Further Information

Location: CITB NI, 17 Dundrod Road, Crumlin. If you want to build your skills and experience to support your career, we would love you to join our team. Salary scale is NJC Scale 4, SCP 7 to 11 (26403 to 28142), with a pay award from April 26 pending. The Monitoring form is completed via a link embedded within the application form.