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Job description

The trainee will gain on the job experience and undertake a learning and development training plan, which must be successfully completed by the end of the 2-year period, to enable the trainee to competently carry out the role of Neighbourhood Operations Supervisor.

Responsibilities

• Assist with the planning, programming and scheduling of all operations.
• Record, investigate, and report on complaints received in relation to service area and taking corrective action where necessary.
• The utilisation of all systems and process, including asset management/inspection and vehicle tracking systems to monitor service schedules and ensure same are kept up to date.
• Open and close Council Depots and other Council facilities as may be required and act as key holder.

Skills and Qualifications

Essential Skills

• Applicants must have a minimum 5 GCSE’s (Grades A-C) or equivalent including English Language and a numeracy based subject.
• Applicants must provide specific and personal examples of having at least 1 year’s relevant experience in the following areas:
• Responsible for planned and reactive maintenance in a public facing environment;
• Evidence of operational supervision of cross functional teams to include workforce planning and problem solving in a related service area;
• Experienced in the use of I.T. systems, including a working knowledge of Microsoft packages & digital workflow systems/databases.

Further Information

Location: Magherafelt, Cookstown and Dungannon Depots