Riada Resourcing

Phone Number: 02870326600
Email: info@riadaresourcing.com
Web: www.riadaresourcing.com

Job description

Join the team at the Northern Ireland Housing Executive in Belfast as a Clerical Officer and provide essential administrative support to help ensure the smooth and efficient delivery of services. This is a great opportunity to build experience within a busy public sector environment while supporting day-to-day operations and delivering a high standard of customer service. About the role: £13.05 per hour Monday - Friday (8.30am - 5pm) 39 hours a week Housing Centre, Adelaide Street, Belfast Holidays: 35 days pro rata Duration: Temporary, ongoing Please note closing date for this vacancy is 12 noon on 15th June 2026 - however you can register your interest for other upcoming vacancies by applying today

Responsibilities

• Provide timely administrative and co-ordination support and other ad hoc duties as required.
• Input data, maintain records and set up databases.
• Management of performance measures in order to understand and improve the business.
• Drafting responses to letters and complaints on behalf of the Business Area Manager.
• Using telephony system to answer calls.
• Using Board app to triage and allocate work.
• Monitoring of inboxes.

Skills and Qualifications

Essential Skills

• 5 GCSEs to include Maths and English.
• 1 year’s relevant experience in a similar role, delivering excellent customer service and completing administration tasks.
• Strong IT skills including Microsoft packages, communication skills, and organisational skills.
• As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.