---

Job description

Care Coordinators/Area Service Manager. To organise and supervise the delivery of home care support services to Service Users in their own homes. Please see employer website for full job details & person specification.

Responsibilities

• To organise and supervise the delivery of home care support services to Service Users in their own homes.
• To work in a flexible and reliable manner in response to the needs of the service.
• To manage a team of Community Care Workers.
• To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards.
• To ensure that a quality care service is delivered to all Service Users.
• To work within GDPR legislation.
• Flexibility in working hours to respond to business needs.
• Car driver with vehicle appropriately insured for business use.
• Flexibility to work in other NWCare branches to meet business needs.
• Participate in the out of hours on-call rota, covering rota when required, at short notice.

Skills and Qualifications

Essential Skills

• Good numeracy and literacy skills.
• Minimum of QCF Level 2 in Health and Social Care.
• At least 18 months’ experience in a care setting.
• Experience of coordinating rotas.
• Experience of managing staff.
• NISCC (Northern Ireland Social Care Council) registration completed at training, if not already registered.
• Enhanced AccessNI.
• Right to work in UK.
• Excellent communication skills, written and oral.
• Ability to respond to sudden changes in service delivery requirements.
• A working knowledge of MS Office, e.g. Word, Excel, Outlook, etc.
• Ability to plan and prioritise workload in a highly organised way.

Desirable Skills

• QCF Level 3 in Health and Social Care, or equivalent, or above.
• Previous paid experience coordinating care.