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Job description

Dromore Doctors Surgery is a busy and friendly general practice committed to providing high-quality patient care to the local community. We are seeking a reliable, organised, and approachable individual to join our team as a Medical Receptionist / Administrator. The successful candidate will be the first point of contact for patients, providing a professional and welcoming reception service while supporting the administrative functions of the practice.

Responsibilities

• Greeting patients and visitors in a courteous and professional manner
• Managing appointment bookings and telephone enquiries
• Handling patient records in line with confidentiality and data protection regulations
• Processing prescriptions

Skills and Qualifications

Essential Skills

• Previous experience in a receptionist or administrative role
• Excellent communication skills
• Ability to work in a fast-paced environment
• Competent in IT systems (e.g. Microsoft Office).

Desirable Skills

• Experience in a GP practice or healthcare setting
• Knowledge of medical terminology or clinical systems (e.g. Optum, EMIS)