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Job description

Peninsula Care Services is looking to appoint a new role of Agency Co-ordinator to manage our daily staffing operations and customer requirements within our Nursing Recruitment Agency.

Responsibilities

• Rota Management: Maintain full oversight of staff bookings and rotas, ensuring all shifts are filled in a timely and efficient manner.
• Recruitment & Selection: Assist Management team to lead the interview process for new candidates joining the Nursing Recruitment Agency.
• Compliance: Ensure all staff placements strictly adhere to client requests and compliance standards.
• Candidate Skills: Assign staff to temporary bookings based on skill set, experience, and client suitability.
• On-Call Duties: Participate in a weekly on-call rota to provide booking & emergency out of hours support across The Nursing Agency and Domiciliary Care Service.
• Customer Driven: Act as a professional point of contact for clients, managing requests and resolving staffing challenges with a focus on service excellence.
• This is an essential role within the agency, responsible for ensuring that our healthcare customers receive consistent, high-quality staffing solutions and staff feel supported, valued, and part of an elite team of healthcare professionals.

Skills and Qualifications

Essential Skills

• A minimum of 1 year of experience in a fast-paced customer service face to face or telephone environment.
• Demonstrated ability to manage personnel and coordinate teams effectively.
• Good communication skills.

Further Information

This role may suit someone with previous experience of sales and marketing with a passion for working towards targets and Key Performance Indicators. What you can expect from us: Weekly Pay £200 Joining Bonus Work Based Pension Company PERKS card Private Medical Cover Early Pay Scheme Access to SSE Arena Club Seats for major events. Death in Service Policy Fun & Supportive Environment

Application Information

Email your CV along with a cover letter detailing your suitability for the position to: jonny@peninsulacareservices.co.uk