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Job description

To provide flexible operational, administrative, and community care support within the domiciliary care division, ensuring the service operates effectively across both office and frontline care environments. The postholder will support the delivery of safe, responsive, and person-centred care services while assisting with the day to day operational requirements of the branch. This is a hybrid role combining office-based operational duties with direct community care responsibilities. The successful candidate will be expected to work flexibly across a 7 day service and participate in the out-of-hours on-call rota. It is envisaged that the role will be split 50 50 between office based duties and field based duties i.e. 20 hours office, 20 hours care. The core responsibilities is not an exhaustive list, and any other reasonable and fair role relevant tasks may be added.

Responsibilities

• To provide flexible operational, administrative, and community care support within the domiciliary care division, ensuring the service operates effectively across both office and frontline care environments.
• The postholder will support the delivery of safe, responsive, and person-centred care services while assisting with the day-to-day operational requirements of the branch.

Skills and Qualifications

Essential Skills

• Full UK driving licence.
• Access to a vehicle and insured for business use.
• Minimum 6 months experience within domiciliary care or social care services.
• Strong organisational and administrative experience. Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team. Flexible and adaptable approach to work.
• Competent IT skills including Microsoft Office and electronic systems. Willingness to participate in the on-call rota and emergency call cover.

Desirable Skills

• Knowledge of RQIA standards and domiciliary care compliance requirements.
• Experience supporting audits or inspections.
• Experience using care management or rota systems.
• NVQ/QCF Level 2 or 3 in Health & Social Care.

Further Information

Work Time: 20 hours office based / 20 hours community care based, to be confirmed. The Kingdom Group delivers award winning service solutions with care in the specialist areas of security, cleaning, recruitment and training. With £300m plus in revenue and a talented team of over 11,500 colleagues each service is a specialist in its field but benefits from shared values, systems and central support. This gives our customers flexible, integrated solutions while keeping service quality high and relationships close. Kingdom Academy, trains and empowers our colleagues and customers alike. Our National Support and Command Centre is based in Merseyside, with regional offices in Edinburgh, Glasgow, Birmingham, London, and Belfast, combining national reach with a personal touch to support our clients across more than 5,000 sites. Internationally, we’re making our mark with an expanding presence in India.