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Job description

Temporary Full Time Medical Receptionist, who is polite, professional, friendly and highly motivated to support the Clinical team in providing a high quality medical service to our patients.

Responsibilities

• Provide administrative support to the clinical team.
• Manage all aspects of reception work, including assisting patients in a courteous and efficient way.
• Use computerised systems including EMIS for patient appointments and data capture.
• Handle telephone calls for appointments, prescriptions and patient queries, ensuring accuracy.
• Deal with incoming and outgoing mail and the scanning /coding of documents.
• Support clinics and undertake other administrative tasks as required.
• Liaise with pharmacies and other health care professionals.
• Ensure all protocols and procedures are followed.
• Ensure confidentiality at all times.

Skills and Qualifications

Essential Skills

• 2 GCSEs or equivalent, or at least 18 months' relevant administrative experience.
• Strong IT skills, competent in the use of IT systems and software.
• Excellent communication skills, including telephone manner.
• Minimum of 1 year's experience working with the public in an administrative role.
• Good organisational and time management skills.

Further Information

Location: Crocus Street Surgery, 1 Crocus Street, Belfast