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Job description

The IMPACTAgewell Officer works with local GPs, pharmacists and Health & Social Care teams to support older people to live well and independently. Through compassionate conversations, they help older people with long term conditions identify what matters to them and create a personalised wellbeing plan. The role focuses on building confidence, reducing isolation, and connecting older people to local support that helps them maintain independence and quality of life.

Responsibilities

• To support a caseload of Older People linked to GP Surgeries.
• To visit the service user in their own home and support them in developing a personalised health and wellbeing plans based on what matters most in their lives.
• Provide compassionate support, including having sensitive conversations during times of change etc.
• Help older people connect with local services, groups and community supports that improve health outcomes, promote independence and reduce isolation.
• Work closely with GPs, pharmacy teams and Health & Social Care colleagues as part of the local IMPACTAgewell team, building strong and effective relationships.
• Lead and coordinate IMPACTAgewell Locality bi-monthly hub meetings with partners.
• Keep accurate, up to date records and provide information to support service monitoring and improvement.
• Promote the service positively within the community and statutory partners supporting its growth and development.
• To maintain records in line with all relevant legislation including GDPR and to adhere to all relevant Agewell policies.
• To carry out any other reasonable duties required to support the service.

Skills and Qualifications

Essential Skills

• A recognised 3rd level qualification, with 1 years’ experience of working in the field of health and / or community development OR 3 years’ full-time experience of working in the field of health and / or community development.
• Proven experience of working with a client centred context.
• Ability to work sensitively in difficult emotional circumstances with empathy, compassion and understanding.
• A professional approach and ability to work independently, planning and delivering casework expectations to a high level.
• Team working skills with flexible and adaptable ‘can do’ attitude to work.
• Ability to manage a diverse caseload on a day-to-day basis.
• Knowledge of a person-centred approach or innovative models of working with people at times of lifestyle change.

Desirable Skills

• Previous experience within a charity
• Experience of assessing and identifying the health & wellbeing needs of older people.
• Knowledge and understanding of service provision for older people provided by statutory and voluntary agencies including Agewell, local older people groups and health & social primary and secondary care services.
• Knowledge and understanding of care planning an assessment best practice.

Further Information

Full driving licence and access to a car for business purposes or access to a form of transport that will meet the travel requirements of the post. Ability to work evenings and weekends if required. To comply with all Agewell policies and procedures. The post holder will be subject to an enhanced Access NI check. CV's will not be accepted please complete the attached application form or you can apply online via our website - www.meaap.co.uk/recruitment