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Job description

Medical receptionist/administrator required to give administrative support to the GPs, Nurses and Practice Manager.

Responsibilities

• General reception duties - greeting patients in person and on telephone, making, cancelling appointments, providing information regarding practice services.
• Maintaining and updating files both computerised and manual.
• Typing letters, memos referrals, and confidential reports.
• Sorting and distribution of post.
• Collect and collate data as and when required.
• Data Input and Read Coding of correspondence to and from external agencies to patient records.
• Liaise with other disciplines, outsides agencies and departments, in a helpful and professional manner.
• Adherence and assistance with the coordination of office rotas to ensure sufficient cover during breaks, annual and sick leave.

Skills and Qualifications

Essential Skills

• 4 GCSE’s including English & Maths (Grade A-C) or equivalent.
• Previous experience in a similar role (to include telephone & face to face contact).
• Full computer literacy skills.
• Evidence of working in a team & on own initiative.
• Excellent communication & organisational skills.
• Flexibility to cover sickness & holidays.

Desirable Skills

• Previous NHS experience.

Further Information

Hours of work are a total of 28-33 between 8.30am - 6pm Monday - Friday. Hours may vary week to week however the rota is planned several weeks in advance. Temporary with the view to becoming permanent.