Operations Officer

Ards and North Down Borough Council

Employer Location: County Down
Phone Number: 03000133333
Email: recruit@ardsandnorthdown.gov.uk
Web: ardsandnorthdown.gov.uk/jobs

Job description

The post holder will be required to assist with the management of Ards Blair Mayne Wellbeing and Leisure Complex, Comber Leisure Centre, Portaferry Sports Centre, Whitespots and Londonderry Park within the Leisure remit, to ensure maximum utilisation. The post holder will be called on to deputise for the Assistant Manager and/ or Duty Manager as and when required. The post holder will also be expected to keep the lines of communication flowing between the centres and Leisure Services Manager and Head of Service in the absence of the Assistant Manager / Duty Manager. Please refer to Council website for a full description of the duties - ardsandnorthdown.getgotjobs.co.uk

Responsibilities

  • Deputise for the Assistant Manager / Duty Manager as and when required.
  • Assist with all aspects of the management of all facilities and booking processes within the Leisure group ensuring its development and maximum utilisation including assisting with budgets.
  • Keep abreast with changes in the leisure industry and assist with the development of the Centre’s programme of activities ensuring that it is in line with current trends and meets the needs the local community.
  • Assist in the marketing and promotion of the centre in liaison with the Leisure Marketing Officer and the Operations Manager and Corporate Communications Section.
  • Assist with issues related to the day-to-day management of centre staff including the development of schedules of work for staff, selection and recruitment, monitoring absence levels, control and allocation of annual leave, disciplinary/grievance.

Skills and Qualifications

Essential Skills

  • NVQ Level III in Business, Sports or Leisure related discipline or equivalent.
  • National Pool Lifeguard Qualification or equivalent.
  • Pool Plant Operators or Spa Operators Certificate.
  • If the above certification is not held, candidates must agree to complete this within 6 months if required. This certification is only required at ABMWLC.
  • 3 years’ experience in the Leisure Industry.
  • Experience of using Leisure Management Software e.g., XN or other similar software.
  • Previous supervisory experience.
  • Flexible approach to working hours.
  • Must be able to work on a shift rota, which includes evenings, weekends, and public holidays.
  • Must consent to a pre-employment Enhanced Access NI check.

Desirable Skills

  • A relevant industry coaching / instructing qualification.
  • Experience of processing memberships.
  • Working knowledge of QUEST.

Further Information

For full list of responsibilities, essential & desirable skills, please see Job Description & Personnel Specification on employer's website by following the Apply Direct button. Applications for this post will be channelled exclusively through Council’s GETGOT system. However, Council will consider requests for applications in hard copy and will provide alternative arrangements if possible. Local Government is committed to fair and equal treatment to all those seeking employment and in employment.

Vacancy ID
1777217
Job ref.
ST 12958
Job Sector
Leisure,Business, Policy and Projects
Area
Co Down
Location
Ards & North Down Borough
Salary
£35,412 - £37,280 per annum
No. vacancies
3
Contract Type
Permanent
Weekly hours
36
Published date
09/07/2026
Closing date
27/07/2026
Worktime
To be confirmed

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