Blue Arrow Recruitment

Employer Location: County Antrim
Phone Number: 02890315005
Email: Belfast@bluearrow.co.uk
Web: www.bluearrow.co.uk

Job description

Customer Service Location: Belfast Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 17/08/2026 Hours: 37.5hrs (5 days over 7, including weekends and bank holidays) Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeks

Responsibilities

• We’re looking for individuals who can:
• Communicate clearly under pressure.
• Think critically and follow structured processes.
• Type at least 50 words per minute with 98% accuracy.
• Stay composed in emotionally challenging situations.

Skills and Qualifications

Essential Skills

• Customer service, call handling, and typing.

Further Information

Training will be full-time and may include mornings and evenings. Full Training & Career Progression You’ll receive comprehensive training and ongoing support. Rewards & Benefits: Competitive pay & overtime opportunities Career development opportunities Full paid training Instant access to Blue Arrow training portal Auto enrolment in pension scheme 28 days paid holiday Application Process 1. Interview & Audio Typing Screening 2. Client interview & Audio Typing Assessment 3. Pre-employment Checks (DBS & references)