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Job description

Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges. Direct and over see all hotel operations during the night shift to ensure guest satisfaction and safety. Plan the nights rota on a weekly basis and organise holiday cover. Lead the nights team to ensure the hotel is cleaned and prepared for the next days arrival. Please see employer website for full job details & person specification.

Responsibilities

• Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies.
• Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience.
• Conduct regular security checks throughout the hotel premises to ensure guest and property safety.
• Collaborate with the front office and accounting teams to address any issues identified during the night audit.

Skills and Qualifications

Essential Skills

• Previous experience in hospitality or finance roles, with an understanding of accounting principles.
• Strong attention to detail and accuracy, particularly in financial reconciliation.
• Good communication skills and the ability to handle guest enquiries.
• Basic IT skills and familiarity with property management systems (PMS).