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Job description

To provide a friendly and efficient service to customers while preparing high-quality drinks and food, maintaining exceptional cleanliness standards, and helping to create a welcoming, safe and enjoyable environment for families visiting Sugar Plums Play Café. The Café Assistant will work as part of the team to ensure the smooth day-to-day operation of both the café and play environment.

Responsibilities

• Welcome customers.
• Prepare food and drinks.
• Help create a safe, welcoming environment for children and families.
• Deliver excellent customer service.
• Maintain cleanliness and hygiene.
• Supervise play areas.

Skills and Qualifications

Essential Skills

• Good communication, literacy and customer service skills.
• Right to work in the UK.
• Able to work weekends.
• Can work as part of a team and follow instructions as well as use own initiative.

Desirable Skills

• Hospitality, retail, childcare or customer service experience.
• Experience working with children and families.
• Cash handling and EPOS experience.
• Barista training.
• Paediatric First Aid.
• Food Hygiene Certificate.

Further Information

To view the full job description and person specification, please go to: www.sugarplumsplay.co.uk/jobs. To apply for the role of Play Café Assistant, please send the following by email to hello@sugarplumsplay.co.uk: An up-to-date CV; A covering letter outlining how you meet the criteria set out in the Person Specification; and The contact details of two referees - references will only be sought following a successful interview. Please include the role you are applying for in the subject line. Your cover letter should demonstrate how you meet each of the essential criteria outlined in the person specification. Your CV should include relevant employment, voluntary experience and training, with dates where applicable. The closing date for applications is 12.00 noon on Tuesday 4th August 2026. Applications received after this time will not be considered. Interviews are expected to take place during the week commencing Monday 10th August 2026. Only candidates shortlisted for interview will be contacted. If we receive a high volume of applications, we reserve the right to shortlist using both the essential and desirable criteria contained within the Person Specification.