Riada Resourcing

Phone Number: 02870326600
Email: info@riadaresourcing.com
Web: www.riadaresourcing.com

Job description

Riada are supporting the appointment of a Business Support Coordinator to join a growing local business in a varied role that combines customer support, administration and account management responsibilities. This position sits at the heart of the organisation, supporting day-to-day operations while helping maintain strong customer relationships and delivering excellent service standards. Ideal for someone who enjoys variety, no two days are the same. The successful candidate will play an important role across customer communications, administration, sales support and credit control activities. Working Hours: 16-20 hours per week Ideally Wednesday, Thursday and Friday Flexibility available for the right person

Responsibilities

• Support customers with enquiries, orders and account management.
• Assist with sales support and customer retention activities.
• Monitor outstanding balances and support credit control processes.
• Maintain accurate records and customer databases.
• Manage telephone, email and administrative tasks.
• Support the smooth day-to-day running of the office.

Skills and Qualifications

Essential Skills

• Previous experience within an administration, business support or customer service role.
• Strong communication and interpersonal skills.
• Professional and confident telephone manner.
• Proficient in Microsoft Office, including Word, Excel and Outlook.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities effectively.
• Strong numerical skills and confidence working with figures.
• Self-motivated with the ability to work independently and use initiative.