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Job description

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Everglades Hotel. Under the leadership of our General Manager, Sam Denning, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here. The rate of pay for this casual position ranges from £9.55 to £12.75 per hour, depending on your age. Hours vary but typical shift patterns are 9am-3pm and 8am-3pm with later finishes when required. We are seeking an individual who is able to work weekdays and weekends. We offer a range of benefits including free staff meals, employee discounts, and opportunities for career progression and development. Further details about our employee benefits can be found here. The company reserves the right to apply enhanced shortlisting criteria. To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html Hastings Hotels is an Equal Opportunities Employer.

Responsibilities

• To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
• To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
• To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
• To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
• Greeting guests and responding to their queries.
• To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
• To comply with all health, safety and hygiene policies and procedures.
• Any other duties as required by management.

Skills and Qualifications

Essential Skills

• Right to Work in the United Kingdom.
• Must have good communication skills.
• A team player.

Desirable Skills

• Previous cleaning experience.
• Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.