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Job description

Bar Assistants are an integral part of the Theatre’s Front of House Team, and with four wonderful bar areas for customers to enjoy, they are key to the overall Theatre experience. A full and detailed job description is available in the Candidate Information Pack on the link below.

Responsibilities

• Provide a warm, friendly and professional welcome and an excellent level of bars and food service to all customers and visitors
• Develop a thorough knowledge about the Theatre’s bars and food products to ensure successful upselling and to maximise sales
• Generate sales by directly approaching customers to promote internal orders and premium services
• Prepare and process internal orders and deliver premium services to box customers
• Handle money and stock accurately, reconcile floats, operate tills and escalate any discrepancies to the Bars Management Team
• Ensure bar areas, kitchens and storage areas are clean, tidy and well presented at all times and complete service checklists
• Co-ordinate and assist with the preparation, setting up and clearing of meeting and function rooms for events

Skills and Qualifications

Essential Skills

• A minimum of six months recent paid work experience as a bar tender in a busy customer service/hospitality environment.
• Experience of delivering sales, accurate cash-handling and till transactions in a busy customer environment.
• Must be at least 18 years of age to comply with the Theatre’s legal requirements
• Excellent interpersonal and communication skills and the demonstrable commitment to providing an exemplary level of customer service and delivering sales
• Good numeracy/mental arithmetic skills to enable accurate cash handling

Further Information

Further information about the role and the online application and monitoring form can be found in the Candidate Information Pack which is available on the Theatres website on the link below. https://www.goh.co.uk/about-us/careers/bar-assistant