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Job description

To ensure that all staff have completed Induction and appropriate skills-based training and identify any retraining needs of employees.

Responsibilities

• To ensure a safe working environment.
• Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours and any other areas that affect monthly results.
• Weekly meetings with Operations Managers.
• To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction.
• Interface with client to complete monthly KPI returns.
• Co-ordinate cleaning schedules and absence cover with cleaning teams and mobile cleaning teams.
• Deal with all staff performance, disciplinary issues in line with company procedures.

Skills and Qualifications

Essential Skills

• Proven track record of having worked within the cleaning industry at supervisory level with experience of multi-contract management, ideally including office, industrial and education sector cleaning.
• Full driving licence.
• IT skills. Use of Online HR, Pay Roll and Audits.
• Candidates should have excellent communication skills.
• Health and Safety experience.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
• Financial acumen and experience of budget management.

Further Information

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. The successful candidate's job offer will be subject to passing a Translink Medical.