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Job description

The aim of the role is to support and signpost service users into services that will improve their housing, health and wellbeing while improving the service users quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively form strong relationships and gain service users' trust, striving to provide the best possible service levels at all times.

Responsibilities

• To provide service user support in a person-led manner, which is both professional and respectful.
• Assess the safety and wellbeing needs of the service user and develop plans which address and reduce identified risks.
• In partnership with service users, to assess their needs and develop support plans, which are flexible and respond to the changing needs of the service users.
• To work with service users and relevant external agencies in order to deliver meaningful and effective key working
• To support service users to integrate with their communities in line with good neighbourhood principals.
• To advocate on behalf of service users to achieve the best outcomes for them.
• Provide outreach work within the community based on service delivery needs
• To ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.
• To undertake assigned duties regarding the overall health and safety and security of the service and utilize available security systems to manage risk relevant to the service.
• To ensure completion of all relevant wellbeing and health and safety checks
• Carry out service administration tasks such as; upkeep of client records, financial transactions, internal and external reports, incident and accident management and other record keeping relevant to the roles.
• To remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies.
• To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent
• To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.

Skills and Qualifications

Essential Skills

• A formal Level 3 qualification in a social care field, e.g. diploma in health and social care or equivalent and at least 2 years paid relevant work experience
• At least 3 years paid relevant work experience and 3 formal qualifications at Level 2 to include Math and English, e.g. GCSE’s or NVQ where a level 3 qualification is not present
• Ability to work on a rota basis
• A full driving licence and full access to a car insured for business purposes.

Further Information

Location: Unit 4 Nelson Trade Centre, Nelson Street. Access NI  This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate.    NISCC This post is subject to NISCC registration, if you do hold a valid registration this must be completed within your probationary period.  Equal Opportunities: Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds. Our Privacy policy can viewed here: https://ie.depaulcharity.org/about-us/careers/