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Job description

The Senior Quality Coordinator plays a vital role in quality assurance and continuous improvement activities. This lead role is responsible for compliance with regulatory, awarding organisations and organisational quality standards while supporting the development, implementation, monitoring, and evaluation of quality systems and processes. The postholder also supports to enhance team performance and overall service delivery.

Responsibilities

• To develop and demonstrate a thorough knowledge of the requirements of training programmes designed to increase the economic activity of learners.
• Lead the implementation and monitoring of quality assurance frameworks, policies, and procedures.
• Ensure compliance with relevant regulatory, accreditation and organisational requirements.
• Coordinate internal audits, quality reviews and compliance activities across programmes.
• Maintain accurate quality records and documentation.
• Support external inspections, audits, accreditation visits and to ensure quality of provision in accordance with Department for Economy and Education and Training Inspectorate.
• Contribute to self-evaluation process, analyse quality performance data, identify trends, risks, areas for improvement and to develop and implement quality improvement plans.
• Monitor key performance indicators (KPIs) and report outcomes to senior management.
• Promote a culture of continuous improvement across the organisation.
• Produce quality reports and performance summaries presenting findings and recommendations to management teams.
• Track corrective and preventive actions across provision.
• Monitor learner, staff, or stakeholder feedback and recommend improvements.

Skills and Qualifications

Essential Skills

• Educated to 5 GCSE’s Grade C or above (or equivalent) including English and Maths.
• Minimum of Level 3 qualification in a quality related subject.
• A minimum of one-year previous experience in quality assurance, compliance, auditing, continuous improvement role.
• A minimum of 1 year working with regulatory and accredited standards.
• Experience of reaching performance targets.

Desirable Skills

• A recognised teaching qualification or Post Graduate Certificate in Education (PGCE) or UUJ Certificate in Teaching (CIT).
• A working knowledge of current Training & Employment Programmes.