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Job description

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. Please see employer website for full job details & person specification.

Responsibilities

• Achieve profit targets by maximising sales and minimising costs.
• Explore all cost-effective income streams, with omni-channel and online being priority to deliver our retail proposition.
• Complete daily floor walks as per guidelines and ensure your floor layout maximises all commercial opportunities.
• Ensuring all colleagues are providing a high standard of customer service to deliver our retail proposition.

Skills and Qualifications

Essential Skills

• Good level of general education.
• Experience of working in a customer facing role and leading a team in retail, hospitality or service industries.
• Proven experience of managing a team to include, recruitment, training, development, performance management as well as motivating a team to achieve business objectives.
• IT literate and numerate.

Further Information

Work Time: 9am-5pm, must be fully flexible to work across 7 days per week including Weekends and Bank Holidays.