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Job description

To efficiently undertake cleaning, domestic, catering and laundry duties within Northern Ireland Hospice facilities, maintaining a high standard of cleanliness throughout the buildings. To provide housekeeping cover between any of the Northern Ireland Hospice sites, as and when required. Please see employer website for full job details & person specification.

Responsibilities

• Ensure that patients, families and visitors to Northern Ireland Hospice facilities are treated with politeness and courtesy at all times.
• Undertake housekeeping duties within Northern Ireland Hospice, in order to provide services in an effective and efficient manner, while meeting quality and hygiene standards.
• Undertake cleaning duties in accordance with the set rota and maintain a high standard of presentation at all times.
• Undertake in-house laundry duties.
• Check regularly and maintain, standard cleaning materials and consumables such as detergents, paper products, protective clothing etc, and report same to the Estates Support Manager.
• Report via the Estate & Facilities Dept, any structural or fabric repairs or risks, which are identified as being required, e.g. faulty light fittings, equipment repairs, fire safety issues etc.
• Adhere to all policies and procedures including the Health and Safety Policy, Infection Control, Waste Management, the Control of Substances Hazardous to Health, Safeguarding and Social Media.
• Ensure that any concerns or complaints relating to the housekeeping service are referred to the Estates Support Manager as soon as possible so that they can be dealt with in a timely and sensitive manner and participate in investigating etc.
• Be alert to the presence of risk within the working environment, take steps to minimise the risk and notify a Manager so that harm can be prevented.
• Promote good team work whilst undertaking duties and communicate any job related issues to the Estates Support manager in a timely manner.
• Participate in the development of services, policies and procedures as determined by the needs of the service and as a result of engagement with service users.
• Attend mandatory training and team meetings.
• Carry out any other duties which may be allocated from time to time to ensure the service is maintained, including assistance with pantry/kitchen duties in the In-patient Unit.
• To provide Housekeeper cover between any of the Northern Ireland Hospice sites, as and when required at short notice.

Skills and Qualifications

Essential Skills

• Previous experience of housekeeping/domestic work.
• Ability to provide a high standard of cleanliness.
• Demonstrate effective communication skills.
• Hold a full UK driving licence or have access to transport to fulfil the requirements of the role.

Desirable Skills

• Previous experience of housekeeping/domestic work in a healthcare setting.
• Basic food hygiene certificate or willingness to undertake.
• British Institute of Cleaning Sciences Licence to Practice Qualification or willingness to undertake.

Further Information

Salary: £24,975 per annum pro rata. For more information, and to apply, please visit our website. If you have any queries, please contact a member of the People & Development Team on 02890 781836. The closing date for applications is Thursday 10th September 2026 at 4pm (we recommend that applications are submitted at least 15 minutes prior to the closing time to ensure technical difficulties are not encountered). Please note all correspondence will be sent to the email address provided on your application form. Please ensure to check your 'junk/spam' folder as due to personal email security settings, emails can sometimes appear here. Any email correspondence will come from an email address ending in @nihospice.org. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.