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Job description

The post holder will work as an integral part of the Emergency Department’s Multidisciplinary Team to ensure all patients are seen & treated within the Priorities for Action (PFA) targets. The post holder will be required to provide timely information on all aspects of patients care within their journey in the ED.

Responsibilities

• To take an active role in supporting the Emergency Department team in the delivery of high quality, timely, safe and effective care.
• The patient tracker will be expected where appropriate to liaise with relevant stakeholders regarding waiting times and delays within the ED.
• Seeking to expedite the patients onward journey.

Skills and Qualifications

Essential Skills

• Working experience of Information Systems and 6 months experience with direct patient contact.
• HNC/HND or equivalent/higher qualification in an administrative related field within a health care setting with direct patient contact
• Or 5 GCSE’s at Grade A-C including English language and Math or equivalent / higher qualification.
• 2 years’ experience in a clerical /administrative role within a health care setting with direct patient contact
• Or 4 years experience in a clerical /administrative role within a health care setting with direct patient contact.

Desirable Skills

• Information systems such as symphony, NIECR and LABs and patient centre.

Further Information

For full list of responsibilities, essential & desirable skills, please see Job Description/Personnel Specification on employer's website by following the Apply Direct button.