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Job description

Support Workers provide a support service to the Therapeutic Treatment Programme, in order to ensure that a safe and therapeutic environment is maintained. The role is to offer support and care by facilitating open and collaborative conversations that can assist Service Users in their discovery of alternative solutions to substance misuse difficulties.

Responsibilities

• To promote a safe environment for service users, adhering to the appropriate policies.
• To work within an Integrative Systemic / Collaborative approach when engaging with Service users.
• To answer advice and support telephone calls, and refer as appropriate.
• To accompany services users to external appointments and activities when requested and appropriate.
• To assist in alcohol and drug testing procedures in accordance with Carlisle House policy.
• To attend staff meetings when appropriate, and to promote good working relationships with colleagues and other professionals.
• To participate in mandatory training as required.
• To be willing to work within the Christian ethos of the Presbyterian Church in Ireland and the ethos Carlisle House i.e. respect, acceptance and compassion.
• Any other relevant duties associated with the post.

Skills and Qualifications

Essential Skills

• Grade C GCSE English and Maths or equivalent.
• Knowledge and understanding of substance use: reasons and contemporary treatments.
• Flexibility to work evenings, weekends and sleepovers.

Further Information

22.5 hours per week - evenings & weekend day shifts (sleep-in duties required and are in addition to 22.5 hours). We are an equal opportunities employer.