Incident Control and Business Continuity Manager


Job description

Collaborate with Estates colleagues to ensure fire safety plans and emergency procedures for Erskine House and Carne House within the Belfast region meet all departmental and legal requirements. Effectively assess, in light of information received, to determine and communicate evacuation routes before and during incidents, directing the Incident Management Team to support the safe evacuation of staff and visitors.

Responsibilities

  • Act as the lead during emergency situations, making critical decisions and ensuring instructions are followed to safeguard building occupants.
  • Lead co-ordination with Emergency Services, collating and providing pertinent real-time incident information.
  • Lead the development and ongoing support of the Incident Management Team, including Incident Marshals (IMs) and Deputy ICOs.
  • Create and deliver Incident Management Training packages, tailored to Regional Centre operational arrangements, for Incident Marshals (IMs) and Deputy ICOs.
  • Lead on and resource Counter-Terrorism activities in line with departmental standards, working collaboratively with the Building Manager, Regional Security Manager and Head of Counter Terrorism.
  • Provide assurance that all Lines of Business have robust Business Continuity Plans (BCP) in place, assisting in their development as necessary, including the creation and development of the Estates Building Business Continuity Plan.
  • Work with the Building Manager and Health & Safety Officer to prepare and maintain fire safety and emergency procedures.
  • Work with HMRC Estates colleagues to gain the assurances required; that any Fire Risk Assessments action points are completed by the appropriate owners of those tasks.
  • Resolve issues related to emergency procedures, such as staffing for Incident Marshal roles or implementation of risk assessment recommendations.
  • Lead and co-ordinate biannual evacuation drills, developing control measures to ensure effective evacuation arrangements.
  • Report the status of emergency incidents to the Business Continuity Command and Control Team and provide timely updates as required.
  • Participate as a member of the Regional Health and Safety Committee.
  • Provide guidance to all Other Government Departments within the building on Incident Management and Business Continuity/Resilience matters.
  • Monitor safe occupancy levels in collaboration with the Head of Estate.

Skills and Qualifications

Essential Skills

  • Holds or actively working towards Certificate of the Business Continuity Institute (CBCI) or equivalent Business Continuity qualification. Demonstrating professional competence in business continuity and organisational resilience.
  • Demonstrable experience of working in an operational, resilience, security, emergency planning, incident, management, or business continuity environment.
  • Experience of supporting or managing incident response, business continuity, resilience or operational risk activities within a complex organisation.
  • Sound knowledge of business continuity, resilience and incident management principles, with the ability to develop, implement, test, and maintain continuity and response plans.
  • Strong organisational coordination and communication skills, with the ability to manage multiple priorities and respond effectively to emerging incidents and operational disruptions.
  • Proven ability to remain calm under pressure, make informed decisions and coordinate appropriate actions during incidents or emergency situations.
  • Experience of building and maintaining effective relationships with a range of internal and external stakeholders to support organisational resilience and incident response activities.
  • Understanding of relevant legislation, departmental standards, policies and regulatory requirements relating to business continuity resilience, security, health and safety and incident management.
  • Ability to analyse information, identify risks, and implement practical solutions to minimise operational disruption and support business recover.
  • Commitment to continuous professional development and achieving relevant business continuity, security, resilience and health and safety qualifications.

Vacancy ID
1785064
Job ref.
477483
Job Sector
Business, Policy and Projects
Area
Belfast
Location
Belfast
Salary
£37,682 - £40,705 per annum
No. vacancies
1
Contract Type
Permanent
Weekly hours
37
Published date
07/09/2026
Closing date
14/09/2026
Worktime
To be confirmed.

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