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Job description

To be responsible to the Cleaning and Portering Duty Officer for: -Opening and securing any or all assigned properties as directed; -Assisting other cleaning and portering staff in carrying out cleaning, portering, labouring and function preparation work as directed; and -Ensuring that all consumables and supplies are effectively utilised and replenished as necessary.

Responsibilities

• To carry out as directed all cyclical, routine and occasional cleaning duties to the interior and exterior of all assigned Belfast City Council public conveniences and other buildings and property in all areas of the city, using all equipment.
• To be responsible where required for the timely opening, closing and securing of any/all assigned premises, including but not limited to the priming of alarm systems, closing of shutters etc on the basis of schedules, rotas and routes as supplied.
• To replenish consumables and supplies at all sites as required.
• To drive and be responsible for a council-supplied vehicle and any authorised passengers in all areas of the city, to load and unload materials from this vehicle as required, to ensure that the vehicle is not overloaded and to manoeuvre it safely
• To collect and return vehicles, and to adhere to all appropriate driving regulations and guidelines (for example, carrying out drivers daily checks, completing handover procedures, observing accident procedures and drivers procedures)
• To liaise with the general public, building occupiers and other council staff in a professional, effective and tactful manner.
• To ensure that all materials stocks are replenished in a timely manner, and to record details of supplies used and issued.
• To complete all required documentation in respect of cleaning logs, registers, readings and other documentation at each relevant location.
• To assist all other grades of cleaning and portering staff in the carrying out of cleaning and light function preparation work in all Belfast City Council locations as required.
• To carry out all duties in compliance with Health and Safety at Work legislation and Belfast City Council policies and procedures.
• To notify the cleaning and portering management team immediately of any existing or potential health and safety hazards at any location.
• To record any damage to the building fabric, systems or services at any of the assigned properties, and to bring this to the attention of the Cleaning and Portering Manager or supervisors as soon as practicable.
• To participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence.
• To act in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation.
• To undertake the duties in such a way as to enhance and protect the reputation and public profile of the council.
• To undertake such other relevant duties as may from time to time be required.

Skills and Qualifications

Essential Skills

• A full, current driving licence which enables them to drive in Northern Ireland, or access to a form of transport which enables them to carry out the duties of the post in full.
• Able to demonstrate on the application form, by providing personal and specific examples, that they have at least one year’s relevant experience in each of the following two areas.
• Delivering cleaning services within a mobile cleaning environment operating across multiple locations.
• Driving commercial vehicles in an urban environment.

Desirable Skills

• Good interpersonal skills with an awareness of the importance of customer care.
• An understanding of the health and safety responsibilities attached to the post to ensure the safety of council employees and members of the public.
• Ability to work well both individually and as part of a busy team; and that they show a conscientious and hardworking approach to their work.
• Ability to complete standard forms including cleaning and vehicle documentation.