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Job description

As a Customer Service Agent, you will be the first point of contact for our customers who call us to place bets. You will be expected prove a professional, efficient serve to customers.

Responsibilities

• Answering in bound call from customers and placing betting transaction on their behalf.
• Answering questions from customers regarding their account.
• Accurately and compliantly complete processes and procedures.

Skills and Qualifications

Essential Skills

• Delivering customer service.
• Communication skills.
• Able to build strong relationships with customers and colleagues.
• Basic IT skills.
• Accuracy when inputting data.

Desirable Skills

• A strong interest in sport.

Further Information

Work Time: We are open 7 days a week. 10am-930pm Mon-Fri. 9am-930pm Sat and 10am-6pm Sun.