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Job description

To assist the Outdoor Activities Manager in overseeing the activity instructors team to ensure the safe delivery of high-quality fun activities that meet the needs of our customers.

Responsibilities

• To ensure that all who contact and/or use the facilities of Lorne Estate Outdoor Adventure
• To deal with telephone and email enquiries, respond appropriately and ensurefollow up when necessary
• To deal with any queries/complaints from any customers staying at Lorne
• To facilitate customer site visits, as and when required

Skills and Qualifications

Essential Skills

• Qualification (NGBs) or relevant experience in at least 2 of the activities available at Lorne Estate
• Excellent computer skills including good knowledge of MS office and the ability to learn new software and technology

Desirable Skills

• 1st Aid Qualification
• ERCA Instructor Qualification
• PPE Inspection Qualification
• Experience of supervising staff
• Knowledge of Girlguiding and an interest in the development of girls and young women

Further Information

For full list of responsibilities, essential & desirable skills, please see Job Description on employer's website by following the Apply Direct button. Unfortunately, we are unable to give feedback to candidates not shortlisted for interviews. We do provide verbal feedback upon request to candidates interviewed. The closing date is Monday 5th October 2026 at 12pm. We ask that you make your submission as soon as possible as we reserve the right to close vacancies at any time, when we have received sufficient applications. A diverse workforce is important to us and therefore we request that you complete our Equality Monitoring Form which you can find in the Application Pack at www.girlguidingulster.org.uk. Girlguiding Ulster values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds. Please contact Claire Flowers, CEO if you need any further information: claire@girlguidingulster.org.uk