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Job description

The Pathways to Net Zero Coach will be the principal point of contact with participating householders, assessing their energy use, and other circumstances, and providing advice, support and feedback. Services will be delivered via face-to-face home visits. Occasional evening or weekend work may be required.

Responsibilities

• Recruiting households to the scheme.
• Carrying out face to face base line surveys with households.
• Establishing their energy use patterns, recording energy use data from meters and bills. Record key appliances used and identifying areas of potential energy reduction.
• Provide advice to participating householders on energy saving measures that can be taken and agree a plan for the house.
• Provide advice to participating householders on energy saving measures that can be taken and agree a plan for the house.
• Discuss with the householder whether there are other needs that can be met through Bryson (e.g. health, education, employment or income).
• Advise homeowners on best energy tariffs available and assist with switching if appropriate.
• Advise on heating/ insulation
• Provide support with budgeting for energy bills and how to read and understand bills
• Complete all reporting daily.

Skills and Qualifications

Essential Skills

• Minimum of 1 years’ experience in a customer/client facing role, giving one to one advice/support
• 2 GCSEs at grade C or above, including Maths & English (or equivalent)
• Good level of IT literacy
• Full and clean driver’s licence and access to transport

Desirable Skills

• Experience of working in areas of multiple deprivation
• Knowledge of energy efficiency