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Job description

Brooke House Health & Well-Being Centre delivers the Victims Support Programme (VSP) 2026-2028, funded by the Victims and Survivors Service, providing health, wellbeing and social-support services for victims and survivors of the Troubles/conflict. This is a non-clinical co-ordination role. We're looking for someone to provide operational co-ordination of this programme, with particular responsibility for developing our Social Support and Befriending service, and day-to-day co-ordination of our Complementary Therapy provision.

Responsibilities

• Co-ordinate day-to-day delivery of the VSS-funded programme
• Lead development of the Social Support & Befriending programme, including volunteer co-ordination
• Provide day-to-day co-ordination to designated programme staff, volunteers and the Complementary Therapy service
• Monitor programme budget and expenditure alongside the Finance Team
• Monitor programme budget and expenditure alongside the Finance Team
• A full Job Description will be provided at application stage

Skills and Qualifications

Essential Skills

• A relevant qualification, or equivalent demonstrable experience, in programme or project co-ordination, health and social care, community development, business/management or a related field
• Experience of co-ordinating staff, volunteers, partners or multidisciplinary programme or service delivery
• Experience of working appropriately with individuals who have complex, sensitive or support needs
• Experience of working appropriately with individuals who have complex, sensitive or support needs
• Experience of maintaining accurate programme records and evidence, collating information and producing clear reports for accountability or audit purposes
• Good understanding of safeguarding, confidentiality and professional boundaries, including recognising and escalating risk concerns appropriately
• Effective written and verbal communication and stakeholder-management skills, including building relationships and facilitating meetings
• Good numerical and IT skills, including budget or expenditure monitoring, Microsoft 365 and databases or record-management systems (training provided on CORENET, MYMOP and CASPIO)
• A full Job Description will be provided at application stage

Desirable Skills

• Experience within the victims and survivors sector, or knowledge of VSS and the Victims Support Programme
• Experience of developing or co-ordinating befriending, social-support or volunteer programmes
• Experience of managing or monitoring externally or grant-funded programmes, including funder reporting, audit or procurement requirements
• Relevant safeguarding training and/or experience applying safeguarding procedures in services supporting vulnerable adults

Further Information

Location: Brooke House Health & Well-Being Centre, County Fermanagh, with travel to partner locations Reports to: Chief Executive Officer Hours: 37.5 hours per week, full-time preferred Applications from candidates seeking a four-day working arrangement will also be considered, subject to operational requirements. Contract: This is a funded, fixed-term post to 31 March 2028. Any continuation beyond this date will be subject to future funding and organisational requirements and cannot be guaranteed. Closing Date: Completed applications should be returned to jobs@happyraspberry.com no later than Tuesday 29th September at 3.00pm. CVs and late applications will not be accepted. This post is subject to an AccessNI check, in line with Brooke House's safer recruitment and safeguarding requirements, together with any other pre-employment checks applicable to the role. Brooke House Health & Well-Being Centre is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.

Application Information

To apply, please request an application form by emailing jobs@happyraspberry.com quoting the job reference number BH/VSS/01/26. Please send your completed application form demonstrating how you meet the essential and desirable criteria to jobs@happyraspberry.com