South East Fermanagh Foundation (SEFF)

Employer Location: FERMANAGH
Phone Number: 07927287017
Email: emma.burton@seff.org.uk
Web: www.seff.org.uk

Job description

The VSS - PULSE Project aims provide advocacy and advice in relation to Truth, Justice and Acknowledgment to families bereaved as a result of the Troubles/conflict. The post holder will be required to support, advocate and advise families who wish to engage with institutions/mechanisms in respect of their bereavement.

Responsibilities

• Provide families with information about relevant statutory and other organisations to help them make an informed judgement on engaging with such organisations.
• Prepare families for meetings with relevant organisations.
• Facilitate meetings between families and relevant organisations.
• Provide practical support for families as they engage with statutory or other organisations.
• Research on individual cases to ensure that families and the organisation are fully prepared for meetings with relevant agencies.
• Maintain and update files on each case, and ensuring all files are properly archived and recorded.
• Correspond with any relevant bodies to gather information on each case.
• Organise meetings with client groups and/or families for the purposes of sharing information or planning events.
• Conduct research with families in order to document the impact of the troubles/conflict related incident and broader issues that help to provide a contextual background to cases.
• Collate and edit the information from official and family sources into a single publicly accessible record.
• Represent the (employing organisation) at public meetings, conferences and subgroups, as advised by the Advocacy Support Manager or Director.
• Ensure that all other staff are kept fully aware of all relevant developments relating to the work of the Advocacy Support Officer to ensure that all aspects of the work is properly coordinated and that there is no unnecessary overlap or duplication.
• Contribute towards SEFF’s Troubles Education Programme, as advised by the Advocacy Support Manager and/or Director.
• Research and development work on IT based visual and informative applications that enhance the education on the impact of the troubles on specific geographical areas.
• Facilitate meetings between relevant organisations and witnesses.

Skills and Qualifications

Essential Skills

• A relevant degree plus 1 year experience providing advocacy and advice to vulnerable clients. Or 4 years’ experience providing advocacy and advice to vulnerable clients.
• A minimum of 2 years’ practical experience collating information, writing reports and analysing complex information.
• A minimum of 2 years’ practical experience of effectively managing complex client interactions.
• A minimum of 2 years’ experience working and building relationships with multiple stakeholders.

Further Information

Location: Based at SEFF Office- covering the Republic of Ireland.