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Job description

To be responsible to Operations Manager the for the delivery of an innovative health and fitness programmes. To provide and maintain a quality customer service, including devising and delivering health and fitness instruction programmes, centre-based coaching classes and Exercise Referral (i.e. PARs/Healthwise) and rehabilitation programmes. To ensure that facilities are clean and well prepared, all relevant equipment is serviceable and properly handled/set up/taken down. All Health and Safety and hygiene standards to be maintained at all times in accordance with the current Quality System and relevant legislation. The post holder may undertake other duties relevant to the post reasonably assigned by the Gym & Sales Coordinator or relevant Duty Manager/Senior Leisure Assistant, including cover for sickness, leave, staff vacancies and other operational cover as and when required.

Responsibilities

• Monitor gym floor and gym equipment use and prepare personalised and tailored fitness programmes, monitor programmes, undertake fitness testing and respond to customer complaints/enquires as required.
• Promote and develop the Gym Programme and undertake the delivery of classes for customers ranging from school age to senior citizens, to include target groups where relevant.
• In conjunction with the Healthwise and Wellbeing Officer, be responsible for the delivery of the any exercise referral scheme including the screening of clients and the delivery of programme related activities.
• Contribute to the following:
• The operation and promotion of the Vitality Health and Fitness Gym, a programme of classes, the scheduling and delivery of Induction sessions and the promotion of Vitality membership, both generally and at special events. (e.g. Health Promotion)
• The induction of new staff and work placement students and training of employees as required.
• The implementation of Health and Safety policies and procedures within the facility and all other Sports Services facilities. Ensure all Health & Safety legislation, published relevant guidelines
• Help ensure that the very highest standards of health and safety for both customers and colleagues are maintained at all times and that all relevant statutory health and safety requirements and Lisburn & Castlereagh City Council health and safety.
• Ensure high standards of cleanliness, maintenance and presentation of all equipment within the facilities, reporting any defects or potentially hazardous situations to the manager on duty.
• Help ensure that all Child Protection and Vulnerable Adult legislation, published relevant guidelines and Council policies are complied with in the operation of the services and activities of the facilities, to help ensure a safe environment.
• Ensure that the quality standards, customer care procedures, work instructions, and record keeping in accordance with Quality Accreditation systems agreed by the Council are followed and maintained.
• Carry out any other relevant duties as required and assist with the setting up and take down of equipment as required.

Skills and Qualifications

Essential Skills

• Five GCSE passes at grade A-C, NVQ Level 2 or equivalent.
• Possess a recognised and current coaching qualification in:
• Fitness or Gym Instruction Level 2
• A minimum of two years’ experience in lifestyle and fitness testing and health promotion within the Leisure Industry.