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Job description

DS Refrigeration is a well established local refrigeration and cooling solutions provider based in Loughgall, serving clients across Northern Ireland. We are looking for an experienced Refrigeration Service Manager to lead our service team on a part-time basis (20 to 25 hours per week, flexible days for the right candidate). Your practical industry experience is what matters most to us. This is a hands on leadership role where your knowledge and reliability will make a real difference to our daily operations and customer satisfaction.

Responsibilities

• Lead, schedule, and support our team of service engineers and apprentices
• Co-ordinate preventative maintenance, repairs, installations, and emergency callouts across Northern Ireland
• Provide technical guidance and troubleshooting support to engineers on-site or over the phone
• Build and maintain strong client relationships; resolve queries and ensure service standards are met
• Monitor work quality, response times, and health & safety compliance
• Manage parts stock, ordering, and job costing; assist with quotes, invoicing, and contract renewals
• Maintain accurate job records and documentation

Skills and Qualifications

Essential Skills

• Proven practical experience working within the refrigeration industry: service, maintenance, or supervisory background
• Strong working knowledge of commercial refrigeration systems (cold rooms, display cases, racks, etc.)
• Experience managing schedules, teams, or dealing directly with customers
• Excellent organisational and communication skills
• Full UK driving licence
• Commitment to safe working practices

Desirable Skills

• NVQ Level 2/3 in Refrigeration & Air Conditioning
• F-Gas Certification
• Previous management experience

Further Information

F-Gas certification is optional: not required, but may be used if held. What We Offer Part-time hours: 20 to 25 per week: flexible arrangement available Company vehicle or travel allowance Work with a respected local business Friendly, supportive team environment Opportunities to grow with the company