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Job description

Mobile Cleaning Supervisor based throughout Northern Ireland.

Responsibilities

• To assist with cleaning across various sites, ensuring that the client specification/cleaning requirements are met and set contract resource levels are being adhered to.
• To cover periods of absence, sickness and holidays, as instructed by the Area Manager. This activity will be required to be covered within the agreed time periods or within a two-hour elapsed period subject to site location/s.
• To develop and maintain a professional and proactive business relationship with all levels of client’s representatives, promoting the Company and development of services.
• Use of floor machine, cleaning bathrooms.
• Ensuring high standard of cleaning and hygiene as directed by management.
• Use and care of cleaning equipment.
• Encourage good relations with all clients on contract site.
• Promptly deal with any queries or complaints.
• To perform any other reasonable duties that may be allocated by the management.
• To support the Contracts Manager in all aspects in the delivery of a quality, effective cleaning service to meet contract specification and client expectation within budget.
• To ensure cleaning colleagues have access to cleaning supplies, materials and equipment to deliver the required cleaning specification and these are properly used, maintained and stored.
• To complete cleaning audits, any required action plans and colleague coaching to improve and maintain high standards.
• Ensure compliance at all times with legal requirements such as Health & Safety at Work, accident/incident reporting etc.
• To deliver induction and training and ensure all colleagues are adequately trained to complete their tasks in a safe manner and environment.
• Deal with informal performance and personnel issues consistently, fairly and in line with company policy reporting any ongoing issues to the Contracts Manager and/or HR for advice and next steps.
• To support the recruitment of cleaning colleagues to meet contractual requirements.
• To support the scheduling of colleagues to ensure cleaning is completed to schedule and client expectation.
• To comply with all company policies and processes including record keeping and reporting to fulfill due diligence.
• Engage with colleagues and client stakeholders to promote strong working relationships.
• Maintain positive staff attitudes and team spirit.
• Fulfill any tasks/responsibilities as directed by the Contracts Manager.
• To continuously train and develop your supervisory/managerial skills.
• Complete any training e.g. Health & Safety, company systems and processes as directed by your line manager or senior management.

Skills and Qualifications

Essential Skills

• Previous cleaning experience.
• Must have right to work in the UK.
• Full UK driving licence, a company vehicle will be provided.
• Excellent communication skills.
• An understanding of management techniques, Health and Safety, organisation methods and troubleshooting.

Desirable Skills

• Cleaning experience in a retail environment.