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Job description

The Office Manager is responsible for the effective coordination and delivery of SEFF’s core organisational operations, administration systems, HR processes (with external support from Peninsula HR), compliance frameworks, and office infrastructure. Reporting directly to the Director, the postholder will ensure that SEFF’s internal systems, governance procedures, staff support mechanisms, and operational practices are efficient, compliant, and aligned with organisational values. The Office Manager plays a key leadership role in maintaining organisational effectiveness across all SEFF hubs and supporting the wider Management Team in delivering high-quality services.

Responsibilities

• Operational Management & Organisational Support.
• Human Resources Management.
• Governance, Compliance & Policy Development.
• Financial & Administrative Oversight.
• IT & Systems Management.
• Health, Safety & Facilities Management.
• Internal Communications & Staff Engagement.

Skills and Qualifications

Essential Skills

• Qualified to Degree Level or above.
• Significant experience of 3 years or more, in people management and/or HR leadership within a complex organisation.
• Good understanding of employment law, HR governance, and best practice in people management.
• Experience of policy development, compliance, and organisational governance.
• Excellent leadership, communication, and interpersonal skills.
• Significant experience of using and administrating IT software, MS programs, and CRM systems.
• Proven ability to plan strategically, manage change, and solve complex problems.
• Knowledge of financial management principles and resource planning.
• High degree of professionalism, confidentiality, and integrity.

Desirable Skills

• CIPD in People Management / HR.
• Experience in the charity, voluntary, or public sector.
• Knowledge of charity governance, safeguarding, and data protection requirements.
• Experience in risk management.
• Experience in health and safety.

Further Information

For any questions regarding this position please email: recruitment@seff.org.uk