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Job description

Our Restaurant Customer Advisors play an essential role in delivering and exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene and driving sales. Who we are looking for You have a passion for delivering a great customer experience, serving everyone with a smile Experience within a customer facing role and have a passion for working within hospitality You work well within a team, builds relationships and have fun, whilst celebrating success You show up to work on time, well presented and bring your can do and hardworking attitude along with you You are eager to learn new skills and gain new experiences You flourish in a busy, fast-paced environment Can demonstrate our values at all times, we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers See more incl What We Offer and How To Apply here: https://careers.dobbies.com/restaurant-customer-advisor-307804.htm

Responsibilities

• Giving great customer service by helping customers with various transactions across the store.
• Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership.
• Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements.
• Working with your team to maintain the cleanliness and upkeep of your store.
• You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service etc.

Skills and Qualifications

Essential Skills

• Delivering a great customer experience, serving everyone with a smile.
• Experience within a customer facing role and working within hospitality.
• You work well within a team, builds relationships and have fun, whilst celebrating success.