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Job description

Join the team at the Northern Ireland Housing Executive in Strabane as a Clerical Officer and provide essential administrative support to help ensure the smooth and efficient delivery of services. This is a great opportunity to build experience within a busy public sector environment while supporting day-to-day operations and delivering a high standard of customer service.

Responsibilities

• Provide timely administrative and co-ordination support and other ad hoc duties as required
• Set up and maintain databases
• Drafting responses to letters and complaints on behalf of the Business Area Manager
• Prepare routine reports and collate statistical information
• Handle incoming communications and queries

Skills and Qualifications

Essential Skills

• 5 GCSEs at C and above to include Maths and English or equivalent
• 1 year’s relevant experience in a similar role, delivering excellent customer service and completing administration tasks
• Strong IT skills including Microsoft packages, communication skills, and organisational skills
• Compassionate, with a drive to support customers
• Ability to work on own initiative with accurate and complete tasks in a timely manner
• Strong written and verbal communication skills
• Ability to work flexibly to meet service requirements
• As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure (Having a criminal record will not necessarily be a bar to obtaining a position)

Further Information

About the role: £13.05 per hour Full-time 37.5 hrs, Monday - Friday 8:00am - 4:00pm Strabane Holidays: 35 days pro rata Duration: Temporary, ongoing