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Job description

To lead, manage and develop the Council’s Waste Collection Services across the Borough, ensuring the safe, efficient and customer-focused delivery of household, commercial, recycling and bulky waste collection operations. The postholder will be responsible for driving service performance, continuous improvement, compliance with statutory and Council requirements, and the effective management of staff, resources, budgets and operational infrastructure in support of corporate and directorate objectives.

Responsibilities

• In conjunction with the Head of Service, to develop and implement a service unit business plan, and relevant policies and procedures in support of the Corporate Plan.
• To maximise performance across the team including effective implementation of performance management processes.
• To manage and review team members’ performance with the aim of development of skills and knowledge.
• To ensure the effective management of financial, human and physical resources and associated budgets in the delivery of the service.

Skills and Qualifications

Essential Skills

• Degree or equivalent in a relevant subject area or 3 years’ relevant experience as outlined below.
• A minimum of two years' relevant management experience within waste and recycling services, or in a comparable operational service environment.
• Demonstrated responsibility for the planning, delivery, supervision and performance management of field-based services, including staff, vehicles, operational assets, customer service and health and safety.
• A proven ability to develop and lead a continuous improvement culture, ensuring the achievement of KPIs, corporate objectives and service specific targets.
• Experience of working collaboratively with peers and a range of internal and external stakeholders to support effective service delivery.
• A demonstrable track record of delivering consistent, high quality, customer focused services, with a focus on service standards and continuous improvement.

Desirable Skills

• Additional relevant professional qualifications.
• At least two years’ relevant management experience within waste or environmental services.
• Working in local government.
• Experience of the utilisation of in-cab digital technologies.
• Experience of collaboration with elected members and union members.
• Access to a form of transport to fulfil the duties of the post.

Further Information

For full list of responsibilities, essential & desirable skills, please see Job Description & Personnel Specification on employer's website by following the Apply Direct button. Applications for this post will be channelled exclusively through Council’s GETGOT system. However, Council will consider requests for applications in hard copy and will provide alternative arrangements if possible. Local Government is committed to fair and equal treatment to all those seeking employment and in employment.