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Job description

At MACS, we believe that every young person deserves a safe place to call home and the opportunity to build a positive future. We are seeking a strategic and dynamic Shared Tenancy & Outreach Manager to lead the development and delivery of MACS’ Shared Tenancy Project, Prison Resettlement Service and Outreach Services across Northern Ireland.

Responsibilities

• Lead the strategic planning, delivery, and continuous improvement of MACS’ Shared Tenancy Model and Outreach Services across Northern Ireland.
• Develop and implement a long-term vision for the shared tenancy service, aligned with MACS’ organisational strategy and values.
• Identify opportunities for growth, innovation, and funding to expand and strengthen the Shared Tenancy & Outreach Services.
• Develop partnerships with prisons, probation services, justice agencies and community organisations to improve outcomes for young people.
• Line manage and support the Shared Tenancy Coordinator, Prison Resettlement Team and Outreach Team members, providing regular supervision, performance management and professional development opportunities.
• Ensure teams are well-informed and supported through supervision and reflective practice, especially in managing the challenges of lone working or dispersed support delivery.
• Lead and support recruitment and training of staff delivering shared tenancy and outreach services.
• Act as the Designated Safeguarding Lead (DSL) for Shared Tenancy and Outreach Services.
• Complete monthly safeguarding reports for Senior Management, identifying trends, risks, learning, and required actions.
• Maintain oversight of high-risk cases and ensure appropriate risk management plans are in place.

Skills and Qualifications

Essential Skills

• Minimum of 3 years experience working with vulnerable young people (16 to 25), ideally within housing, support, or community services.
• At least 1 years' experience in service or project management, including supervision of staff.
• Strong understanding of the challenges facing young people in shared or supported housing.
• Proven ability to build effective partnerships across sectors and influence positive change.
• Experience in service monitoring, reporting, and outcome-based evaluation.
• Excellent communication, leadership, and decision-making skills.
• Full driving licence and access to a car insured for business use.

Desirable Skills

• Degree in Social Work, Youth & Community Work, Housing, or a related field.
• Experience in developing new services or leading on project growth and innovation.
• Knowledge of housing law, tenancy sustainment, and safeguarding frameworks in Northern Ireland.