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Job description

To operate in a professional manner in accordance with the company ethos & Northern Ireland Social Care Council Standards of Conduct and Practice 2015 and UK General Data Protection Regulation and RQIA Minimum Standards for Domiciliary Agencies 2026.

Responsibilities

• Booking pre-commencement visits.
• Supporting care staff.
• Actioning on call handover reports.
• Assisting in On Call and Rota Management.
• Assisting the Management Team with day to day operations.
• New staff files and HR Administration.
• Handling telephone enquiries.
• Responding and reporting with Trust representatives, staff, service users and their representatives.
• Service user monitoring and engagement.
• Evaluation sheet audits.
• Administrative duties including scanning, filing, photocopying and issuing documentation.

Skills and Qualifications

Essential Skills

• Must have vocational level 3 or above in Health & Social Care or equivalent.
• At least 3 years in a caring role and a minimum of 1 years experience in an administrative role.
• Good communication skills.
• Access to a car for business purposes.

Desirable Skills

• An ICT qualification or experience in a similar role is desirable.

Further Information

Annual Bonus Training and Development Opportunities Free on-site parking Company pension Staff Events