Quayside Medical Practice

Employer Location: LONDONDERRY
Phone Number: 02871262790
Email: practicemanager.Z00598@gp.hscni.net
Web: www.quaysidemedical.co.uk

Job description

Quayside Medical Practice is a large GP Practice with almost 12,000 registered patients. You will work as part of a dynamic team providing administrative support to the Practice clinicians. You will have a varied day completing a number of administrative tasks within our reception area. You will provide ongoing support for our team of GP's, multi-disciplinary and treatment room staff. You will represent the Practice in dealing with patient queries over the telephone and face to face at our reception desk.

Responsibilities

• Answering telephone and reception queries
• Provide administrative support for clinical staff
• Booking appointments
• Processing and filing of Practice paperwork
• Full compliance with Practice policies and procedures

Skills and Qualifications

Essential Skills

• 12 months experience in an administrative role
• GCSE passes in English & Maths or equivalent
• Competent computer skills
• Telephone skills
• Organisational skills
• Committed individual with an ability to provide an excellent patient service
• Ability to work as part of a team

Desirable Skills

• Previous administrative experience in a GP Practice
• Working knowledge of EMIS Software