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Job description

The main duty of the posts is collection of car park entry fees, issuing season permits, traffic management and general customer service.

Responsibilities

• Instruct and supervise public at all times ensuring safe and orderly usage and visitor satisfaction is maintained.
• The prevention of unauthorised activities and compliance with Management procedures and Council Bye-Laws.
• To collect and ensure the safety of monies in accordance with procedures, and to disseminate information and prepare and maintain records/reports.
• To report defects and undertake general maintenance, cleaning duties, security/safety checks and emergency action/repairs.
• To open and close the facilities or premises ensuring they are maintained in a suitable condition.
• To operate and use a range of tools, power tools and plant.
• To administer first-aid as appropriate.
• To ensure that Corporate policies and procedures are adhered to at all times.

Skills and Qualifications

Essential Skills

• GCSE passes (Grades A - C) in both English Language and Maths or equivalent.
• Plus at least 6 months relevant experience in a customer facing role working with the public.
• In lieu of GCSE passes, at least 1 years relevant experience in a customer facing role working with the public.
• At least 6 months previous experience of cash handling and keeping associated records in a work environment.