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Job description

To be responsible through the Recycling Centre Supervisor to the Area Recycling Officer. The post holder will undertake, usually as part of a small team, duties associated with the operation of a recycling centre.

Responsibilities

• Advise, direct and assist members of the public with the segregation and disposal of recyclable materials both non-hazardous and hazardous in nature and in doing so deliver high levels of customer care and promote recycling initiatives.
• Ensure that only waste types permitted under the waste management licence are accepted on site and that they are stored in an appropriate manner.
• Take appropriate action, under the direction of the Recycling Centre Supervisor/Area Recycling Officer, where non-permitted waste is detected.
• Control access and ensure that members of the public are not exposed to risk when using the facilities.
• Ensure that the site including open areas, buildings and the area immediately outside the site are kept clean and to participate in routine and special cleaning programmes as required, and ensure all spillages and leaks are cleaned.
• Assist contractors on site in the delivery of their services, ensure that all contractors comply with the site operational plan and adopt safe systems of work as per risk assessments and report any non-compliance to the Recycling Centre Supervisor.
• Inspect and record the quantities and types of all waste removed from the site, to ensure that there is no unauthorised removal of waste and input the necessary data into the council’s IT systems.
• File copies of waste transfer documents and other information as required by similar senior management.
• Record all relevant activities at the site in the official site diary.
• Manage the use of all waste containers, in the absence of the Recycling Centre Supervisor/Area Recycling Officer and ensure that they are emptied sufficiently frequently.
• Operate mobile compaction/skip moving equipment and any other plant and equipment provided on site.
• In the absence of on-site supervision, ensure that safe systems of work are employed and that all work activities are carried out in compliance with health and safety legislation and the waste management site licence.
• Carry out daily health and safety checks at the site including the inspection of plant and equipment prior to operation, conduct inspection and record maintenance logs and to report any contraventions or defects to the Recycling Centre Supervisor.
• Carry out fire safety inspections, maintain site fire log and implement the fire action plan in the event of a fire breaking out in any part of the site.
• Distribute salt or grit within the site and around the entrance and exit during periods of frost, ice or snow and take any other actions as instructed by the Recycling Centre Supervisor/Area Recycling Officer.
• Take all actions necessary to control dust, odour, noise, pests and litter emanating from the site and to minimize the effects of the site overall.
• Open, close and work in the recycling centre and civic amenity site at appropriate times as instructed by management and if necessary, in the absence of the Recycling Centre Supervisor/Area Recycling Officer to act as primary key holder.
• Participate in any educational initiatives at the site and liaise as necessary with the enforcement authorities and visitors.
• Keep up to date with best practice in waste management and to participate in any relevant training programme or initiatives as identified or required.

Skills and Qualifications

Essential Skills

• Applicants must, as at the closing date for receipt of application forms: Have a minimum of two GCSEs (grades A-C) including English, or equivalent qualifications.
• Be able to demonstrate on the application form, by providing personal and specific examples, at least one years relevant experience in each of the following areas (listed below).
• Working in a similar capacity within a waste management environment.
• Providing advice and guidance to customers on a daily basis in a face-to-face environment.
• Or be able to demonstrate on the application form, by providing personal and specific examples, at least two years relevant experience in each of the following (listed below).
• Working in a similar capacity within a waste management environment.
• Providing advice and guidance to customers on a daily basis in a face-to-face environment.
• Applicants must be able to demonstrate evidence of the following special skills and attributes which may be tested at interview (see below).
• Oral communication skills: Communicate effectively and deal with confrontational situations in a professional manner and give clear oral instructions and information to members of the public.
• Customer care skills: Responding appropriately to the needs of internal and external customers and apply customer care procedures and deal with the public in a helpful and positive manner.
• Health and safety awareness: An understanding of health and safety procedures and compliance.
• Technical knowledge: An understanding of the work undertaken in a waste management environment and the ability to assist with and advise on the segregation, storage and disposal of materials.
• Team working skills: Ability to work as an effective team member who contributes to the success of the team and achievement of objectives by making contributions and building on the contributions made by others.
• Written communication skills: Literacy with the ability to create and maintain records and write about issues with clarity.
• Work planning and prioritisation skills: Ability to plan and prioritise work to ensure that tasks are completed within appropriate timescales.