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Job description

As a member of the senior management team, the successful candidates will contribute to the strategic direction of their organisation and/or departments, providing professional guidance and leadership in the delivery of innovative, high quality, compliant digital services, that enable business areas to deliver real business benefits in a more efficient and effective way. These roles require close collaboration with senior staff in business areas to understand complex business requirements and translate these into IT solutions. Engagement with third party suppliers and contractual partners is also key for this role to achieve the successful delivery of IT solutions. Please see employer website for full job details & person specification.

Responsibilities

• Assist in the development and lead the Implementation of NICS and departmental Digital strategies, programmes, services and processes to support business transformation, operational delivery and meet challenging demands.
• Build, lead and maintain effective relationships with senior stakeholders, business partners, delivery teams, external suppliers and other key stakeholders to ensure the effective co-ordination of relationships during the design.
• Ensure IT services are delivered in line with relevant policies, standards and best practice, represent value for money, and achieve high levels of performance, resilience, assurance and continuous improvement across all IT operations.
• Promote secure-by-design principles and embed a strong cyber security culture across the department and/or organisation, ensuring that security, risk awareness and compliance are integral to the design and operation of services.
• Lead multi-disciplinary teams to design, develop, implement and manage a diverse portfolio of IT projects and services, providing clear direction, building capability, and managing all aspects of delivery including third-party service contracts.
• Manage the full delivery lifecycle for a range of IT projects and services, including business case development, planning, prioritisation, resource allocation, governance, risk and issue management, reporting, release management.
• Identify and deliver opportunities where technology can improve efficiency, strengthen service performance, reduce risk and unlock measurable business value for the organisation and its users.
• The above lists are not exhaustive but give a good indication of the main duties of the roles. The emphasis on particular duties may vary and develop over time according to business needs.

Skills and Qualifications

Essential Skills

• All applicants must meet either:
• At least a level 4 qualification in Computing, Software Engineering, or other discipline relevant to Information Systems and Information Technology.
• And 4 years’ relevant experience operating at a senior level in an ICT environment, leading IT teams to deliver technology-enabled services or solutions that support business objectives.
• Or 6 years’ senior level experience of leading IT teams to deliver technology enabled services or solutions that support business objectives including a strong track record of analysing business drivers, shaping strategic opportunities.
• In addition:
• 2 years’ experience of leading and developing a team in partnership with internal and external delivery partners to deliver diverse and complex operational services, whilst meeting competing objectives.
• And 2 years’ experience of leading the development and delivery of a significant Digital project, programme or technology-enabled service, involving multidisciplinary IT teams and senior customer or business stakeholders.
• And 2 years’ experience, at senior level, of interpreting, evaluating and communicating complex ICT, digital service, technical, security or delivery issues to senior management, customers and/or business stakeholders.

Further Information

NICS Application form only, Vacancy closing date Friday 30th October 2026 at 12 noon. Applications from females, young people (people under the age of 35), people with a disability and people from minority ethnic communities are particularly welcomed for this post. All applications for employment are considered strictly on the basis of merit.