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Job description

The Family and Pupil Education Support Worker will provide early targeted intervention, family support and strengths-based interventions to young people identified through the Upstream screening process. Working collaboratively with schools, families and partner agencies, the role aims to strengthen family relationships, improve communication and help young people remain safely at home wherever appropriate.

Responsibilities

• Deliver family mediation, family support and one-to-one interventions to young people identified through the Upstream screening process as being at risk of homelessness, family breakdown or school disengagement.
• Build trusting relationships with young people and their families to support positive and sustainable change.
• Complete holistic assessments to understand family dynamics, identify strengths and assess support needs.
• Develop and review personalised support plans that promote safety, wellbeing, educational engagement and positive family relationships.
• Work closely with designated school staff to coordinate support for young people and participate in planning and review meetings.
• Engage parents, carers and wider family members in support planning and mediation where appropriate.
• Promote the benefits of family mediation and early intervention to young people, families and school communities.

Skills and Qualifications

Essential Skills

• Relevant qualification (e.g. Youth Work, Social Work, Education, Psychology, Community Work, Family Support or related field) or equivalent professional experience working with children, young people and families.
• Experience of working directly with children, young people and/or families in education, community, family support, youth work or related settings.
• Experience of delivering early intervention, family support, mentoring, mediation, restorative practice or other strengths-based interventions that improve outcomes for children, young people and families.
• IT literacy and confidence using digital tools (Excel, Teams, Microsoft Forms or similar) for case recording, outcome monitoring and communication.
• Full UK driving licence and access to a vehicle insured for business use.

Desirable Skills

• Experience working in or with schools or education settings.
• Experience in mediation or family-based interventions.
• Experience presenting to groups or facilitating workshops.
• Lived experience relevant to youth homelessness or care is highly welcomed.